Products in stock will be shipped within 2 business days at the latest from the day you confirm the order. It is not valid on promotion days, special days, bad weather conditions, Saturday - Sunday and between 23:30-06:00. In these cases, the shipment is delivered to the customer on the next day at the latest.

For products that are not in stock or to be supplied from the factory or manufacturer, the product supply times written separately in the description of each product on our site will apply. Delivery will not be possible outside this period.

You can request your shipment to be delivered to your address with our contracted logistics company at the ElektronikShop shipping method stage. In this case, the customer must pay us the total shipping fee written on the site. The necessary coordination will be carried out by our customer services.

Some manufacturers may respond late to the demands of distributors and sellers due to special circumstances and workload before holidays or holidays. The customer cannot hold ElektronikShop  responsible for these delays caused by the manufacturer and is deemed to have accepted these conditions in advance.

According to your request, your order can remain in "Supplied" status or you can cancel your order. For this, you need to contact our customer services.

We wish you enjoyable shopping;

ElektronikShop team...

Return and Exchange Conditions (Please Read)

Please Read the Following Information Carefully for Return Procedures:

*electronicbuhar1 The products you purchase through our .net website can be returned within 14 days from the date of delivery.

*If the product to be returned is an electronic cigarette device or spare part; It must not have lost its commercial quality, that is, it must be sent in its original box, with all its equipment complete, unopened, and ready for resale.

*If the product to be returned is an electronic cigarette atomizer; Any atomizer containing liquid cannot be returned due to personal hygiene reasons. Liquid splashing and liquid leakage from atomizers are not included in the scope of return. There are almost no electronic cigarette atomizers that do not splash or leak. Some leak or splash a little, some a lot. You can benefit from the articles in our blog section regarding the solution to this issue: www.blogvaper.com

*If the product to be returned is an electronic cigarette liquid; Returns of liquids are absolutely not accepted, even if the packaging is unopened, since it is a consumer product and liquids must be stored in accordance with certain storage conditions (such as in a place away from sunlight).

*Your return fee varies depending on your payment method. If you purchased via Money Order/EFT method, the shipping fee will be deducted from the fee transferred to our account and the remaining amount will be transferred to the IBAN number you will provide us within 7 business days at the latest. If you have purchased via Cash on Delivery method, the shipping fee and the delivery commission corresponding to 10% of the total amount will be deducted from the amount you paid to the cargo company and the payment will be made to the IBAN number you will provide us within 7 business days at the latest.

*Sent for return. Just because your products have arrived at the branch does not mean that they have been delivered to us. A positive or negative response will be provided to you after the necessary checks have been carried out within 3 business days at the latest from the date of receipt from the branch. Communication during this process will be provided entirely via e-mail. It will be provided via SMS to our customers who do not use e-mail.

*After the products you have sent for return are received by us, the entire examination phase is recorded with video footage while examining whether they are suitable for return, and in case of any dispute, this video recording is sent to the customer as evidence. .

Please Read the Following Information Carefully for Exchange Procedures:

*The products you purchase through our website elektronikbuhar.shop can be exchanged for 14 days from the date of delivery.

*If the product to be replaced is an electronic cigarette device or spare part; It must not lose its commercial quality, that is, it must be sent in its original box, with all its equipment complete, its packaging unopened, and ready for resale.

*If the product to be replaced is an electronic cigarette atomizer; Any atomizer containing liquid is not suitable for replacement due to personal hygiene reasons. Liquid splashing and liquid leakage of atomizers are not included in the scope of exchange. There are almost no electronic cigarette atomizers that do not splash or leak. Some leak or splash a little, some a lot. You can benefit from the articles in our blog section regarding the solution of this issue: https://www.elektronikbuhar.shop/blog/

*If the product to be replaced is an electronic cigarette liquid; Even if the packaging is unopened, liquid exchange is absolutely not accepted because it is a consumer product and liquids must be stored in accordance with certain storage conditions (such as in a place away from sunlight).

*If there is a price difference in the products to be exchanged, the calculation of the difference arising from the excess or deficiency may vary depending on your payment method; If you purchased via Money Order/EFT method, the shipping fee will be deducted from the fee transferred to our account. If the customer remains in credit, the increased fee will be paid to the IBAN number provided by the customer within 7 business days at the latest and the new product will be shipped to you within 3 business days at the latest. If we remain a creditor for the exchange of the product you purchased via Money Order/EFT method, the remaining amount after deducting the shipping fees will be collected according to the payment method chosen by the customer and shipped to you within 3 business days at the latest. If you purchased via cash on delivery method, the shipping fee and the cash on delivery commission corresponding to 10% of the total amount will be deducted from the amount collected. If the customer remains in debt for the product to be replaced, the increased fee will be paid to the IBAN number provided by the customer within 7 business days at the latest and the new product will be shipped within 3 business days at the latest.

*Just because the products you sent for exchange have arrived at the branch does not mean that they have been delivered to us. A positive or negative response will be provided to you after the necessary checks have been carried out within 3 business days at the latest from the date of receipt from the branch. Communication during this process will be provided entirely via e-mail. It will be provided via SMS to our customers who do not use e-mail.

*After the products you have sent for exchange are received by us, the entire examination phase is recorded with video footage while examining whether they are suitable for exchange, and in case of any dispute, this video recording is forwarded to the customer as evidence.